PRIVACY POLICY

 

This Privacy Policy sets forth the Company’s policy with respect to the information the Company collects from Users, how the Company uses such information, and under what circumstances the Company discloses it. Unless otherwise noted, any defined terms herein shall have the same meaning as set forth in the Terms of Use (the “Terms of Use”). By visiting any area on the Site or making a purchase via the Site, a User acknowledges he or she has read, understood and agrees to be bound by the Privacy Policy and the Terms of Use .

 

1   The Information The Company Collects

When the User uses the Site, the Company receives and collects certain         information. The information that the Company receives and collects depends on what the User does when visiting the Site.

                    Automatically Collected Information. Some personally non-identifiable information is automatically received and sometimes collected from the User when visiting the Site. The Company receives and collects the name of the domain and host from which the User accesses the Internet; the Internet protocol (IP) address of the computer the User is using; the browser software the User is using and the User's operating system; the date and time the User is accessing the Site; and the Internet address of the web site from which the User linked directly to the Site. The Company uses this information to monitor the usage of the Site. Also, when the Company send emails to the User, the Company may be able to identify information about the User's email address, such as whether the User can read graphic-rich HTML emails. All of the information the Company automatically captures provides the Company with the ability to enhance the Company's customers' search and shopping experiences and to determine aggregate information about the Company's user base and usage patterns.  Company may store such information itself or such information may be included in databases owned and maintained by Company affiliates, agents or service providers.

                    Information Collected via Cookies. The Company uses a technology called “cookies” to enhance the browsing and shopping experience on the Site and to analyze Site usage more accurately. "Cookies" are small files or records that the computer that hosts the Site places on the User's computer hard drive to collect information about the User's activities on the Site and to add functionality to the Site. The cookies transmit this information back to the computers at the Company or the Company's third-party distributors of banners and newsletters. The information captured makes it possible for the Company (i) to speed navigation, keep track of items in the User's shopping cart, and provide the User with custom tailored content; (ii) to remember information the User gave to the Company so the User doesn't have to reenter it each time the User visits the Site; (iii) to monitor the effectiveness of certain of the Company's marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served. In all cases in which the Company uses cookies, it will not collect personally identifiable data, except with a User’s permission.  Most people do not know that cookies are being placed on their computers when they visit the Site or most web sites because browsers are typically set to accept cookies. On most web browsers, Users will find a “help” section on the toolbar. A User should refer to this section for information on how to receive notification when he or she is receiving a new cookie and how to turn cookies off.. If the User refuses cookies, the User will not be able to open a shopping cart on the Site and therefore will not be able to complete an order with the Company online. Also, by not using cookies, the User's overall Internet browsing experience will be affected.

                    Information the User Actively Submits to the Site. The Company collects personally identifiable information, such as the User's name, email address, billing address, shipping address(es), phone number and voucher number, as applicable (“Personal Customer Information”) when Users voluntarily provide such information.  For instance, such Personal Customer Information is provided by Users to the Company when they wish to complete an order from the Site or when they contact the Company with inquiries.  By voluntarily providing the Company with Personal Customer Information, Users are consenting to the Company’s use of it in accordance with this Privacy Policy. If Users provide Personal Customer Information to this Site, Users acknowledge and agree that such Personal Customer Information may be transferred from such User’s current location to the offices and servers of the Company and the authorized third parties referred to herein located in the United States.

 

2   How the Company Uses and Shares Personal Customer Information

The Company uses the Personal Customer Information provided by Users in a manner that is consistent with this Privacy Policy. If a User provides Personal Customer Information for a certain reason, the Company may use it in connection with the reason for which it was provided. For instance, if a User contacts the Company by e-mail, the Company will use the Personal Customer Information to answer the question or resolve the problem. Also, if a User provides Personal Customer Information in order to purchase items on the Site, we will use such Personal Customer Information to provide such User with access to such services and to monitor such User’s use of such services. The Company and its affiliates may also use Personal Customer Information and other personally non-identifiable information collected through the Site to help improve the content and functionality of the Site, to better understand our Users and to improve the Company services. The Company and its affiliates may use such information to contact Users as set forth in Section 3 below. The Company does not share the User's Personal Customer Information that the Company collects except as follows:

                    Agents, Subcontractors and Service Providers. The Company sends Personal Customer Information to certain third-party subcontractors, agents and service providers that work on the Company's behalf to provide certain services.  Examples of such services include mailing information, maintaining databases and processing payments.  These third parties are only granted the right to use the Personal Customer Information as is necessary to assist the Company. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and to use such information only as expressly authorized by the Company.

                    Publishers. In some instances the Company may share Personal Customer Information with the publisher, copyright holder or author of the products User purchases on the Site. These parties may use such Personal Customer Information to verify that a User has obtained the course materials or to send updates, corrections or other information related to those materials.

                    Educational Institutions. In applicable situations the Company enters into agreements with educational institutions, under which the Company may provide services and other consideration to the educational institution. The Company may share Personal Customer Information with any educational institutions to which the User belongs. The educational institution may use a User's Personal Customer Information to, among other things, verify such User has obtained the course materials required for a particular course, or verify compliance with any applicable agreement.

                    Law Enforcement Investigations. The Company may release Personal Customer Information when the Company believes, in the Company's good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of the Company's policies or user agreements, or to protect the rights, property, or safety of the Company, the Company's users, or others.

                    Related Companies. The Company may share Personal Customer Information with its affiliates for purposes consistent with this Privacy Policy.

                    Business Transfers. As the Company develops its business, the Company may sell or buy businesses or assets.  In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Customer Information may be part of the transferred assets.

 

3   Communications from the Company

By using the Site and placing orders, the User may receive communications from the Company relating to: order confirmations; order updates; order problems; material changes to Site policies and account management procedures.  The Company may also communicate with a User regarding Company services that the Company believes may be of interest to such User.  Users may, at any time, choose not to receive such promotional emails and may opt-out by following the "unsubscribe" instructions in the applicable email, or use the Contact Us page on the Site. Notwithstanding the foregoing, the Company may continue to contact Users for the purpose of communicating information about their account with the Company, as well as to facilitate, complete or confirm any transaction that Users voluntarily enter into or in response to or fulfillment of Users' voluntary inquiries or requests.

 

4   Underage Customers

The Company's products and services are marketed for purchase by adults or with the consent of adults.  The Company does not knowingly collect Personal Customer Information from children under the age of 13. If a User is under the age of 13, such User should not submit any Personal Customer Information through the Site. If a User has reason to believe that a child under the age of 13 has provided Personal Customer Information to the Company through this Site, please contact the Company, and the Company will endeavor to delete the applicable information from its databases.

 

5   Linking to Third-Party Web Sites

This Privacy Policy applies only to the Site.  The Site may contain links to other web sites not operated or controlled by the Company (the “Third Party Sites”). The links from the Site do not imply that the Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.   For instance, we use a third-party payment processor to accept and process credit and debit card payments when you purchase goods via the Site. The information provided to the payment processor is governed by the payment processor’s privacy policy.  As of December 2014, the Company uses PayPal, Inc. as its third-party payment processor.  We may change the payment processor in the future.

 

6   Questions or Comments

If the User has any questions regarding this Privacy Policy or needs to update any Personal Customer Information, please email the Company by using the Contact Us page on the Site.

 

7   Protecting the User's Information

The Personal Customer Information the User provides to create and access an account with the Company and to make purchases from the Company is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. The Company uses this SSL technology to help prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure Site where the User's information is stored on restricted-access computers located at restricted-access sites.  Nevertheless, no Internet or e-mail transmission is ever fully secure or error free. The Company does not guarantee the continuous, uninterrupted or secure access to the Site because the operation of the website may be interfered with by numerous factors outside of the Company's control.

 

8   Voucher Purchases

In cases of school voucher purchases, the Company cross checks certain Personal Customer Information to validate access to the User's account and amounts the User may purchase with using a school voucher. Please keep Personal Customer Information secure; do not share it with anyone, as this information may allow others to gain access to the User's account to make purchases.

 

9   Remember to Sign Out

To further prevent unauthorized access to the User's account, remember that, after the User signs in, the User should sign out once the User has (i) completed the transaction, or (ii) decided to step away from the User's computer. Anyone who accesses the User's computer after the User has signed in but before the User has either signed out or the User's session has timed-out can access the User's account.

 

10 Changes to Privacy Policy

The Company reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on the Site. The changes will only affect the information the Company collects after the effective date of the change to this Privacy Policy unless the Company clearly expresses otherwise.  Please review this Privacy Policy periodically, and especially before you provide any Personal Customer Information.  Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

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